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Privacy Policy

Business Name: Golden Brothers Co
Address: 1710 Smith Avenue, Thomasville, GA 31792
Contact: [email protected] | (229) 226-9150

1. Introduction

Golden Brothers Co (“Golden Brothers,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in-store at our Thomasville, Georgia location.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

  • Full name, mailing/shipping address, billing address
  • Email address and phone number
  • Payment information (processed securely, we do not store full card numbers)
  • Date of birth (required for age verification for firearm and ammunition purchases)
  • Government-issued ID details (as required by federal law for firearm transfers)
  • FFL dealer information selected during checkout
  • Communications (emails, contact forms, customer service inquiries)

2.2 Information Collected Automatically

  • IP address and browser type
  • Device identifiers and operating system
  • Pages visited, time spent, referring URLs
  • Cookie data and session information (see Section 7)
  • Purchase history and browsing behavior

2.3 Information from Third Parties

  • Payment processors (Stripe, PayPal, etc.) — limited transaction data
  • Google Analytics — aggregated usage insights
  • Federal & state background check systems (for firearm transactions)

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders (including FFL transfers)
  • Verify age and legal eligibility
  • Communicate order updates and account details
  • Send promotional emails (with consent)
  • Comply with ATF and legal requirements
  • Prevent fraud and enhance security
  • Improve website performance and user experience
  • Provide customer support

4. Legal Basis for Processing

We process your data based on:

  • Contract Performance: Order fulfillment
  • Legal Obligation: ATF regulations & federal/state laws
  • Legitimate Interests: Fraud prevention & improvements
  • Consent: Marketing communications

5. Sharing Your Information

We do not sell or trade your data. Information is shared only when necessary:

  • FFL Dealers (for firearm transfer)
  • Shipping Carriers (UPS, FedEx, etc.)
  • Payment Processors
  • Background Check Systems
  • Law Enforcement (when legally required)
  • Service Providers (under confidentiality)
  • Business Transfers (if applicable)

6. Data Retention

We retain data as required:

  • Order records: 7 years
  • Firearm transaction records: 20 years (ATF requirement)
  • Customer data: 3 years
  • Marketing data: Until opt-out + 1 year

7. Cookies & Tracking Technologies

We use:

  • Essential Cookies (site functionality)
  • Analytics Cookies (Google Analytics)
  • Marketing Cookies (with consent)

You can manage cookies via browser settings. Disabling them may impact functionality.
More info: www.allaboutcookies.org

8. Your Rights & Choices

You may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (subject to legal limits)
  • Opt out of marketing
  • Request data portability

Note: Firearm-related records cannot be deleted due to federal laws.

Contact: [email protected] | (229) 226-9150

9. Children’s Privacy (COPPA)

  • Not intended for users under 13
  • No intentional data collection from children
  • Firearm purchases require age verification (18+/21+)

10. Data Security

We use:

  • SSL/TLS encryption
  • PCI-compliant payment processing
  • Restricted data access
  • Regular security checks

No system is 100% secure, but we follow best practices.

11. California Residents – CCPA Notice

California users have rights to:

  • Know what data is collected
  • Request deletion
  • Opt out (we do not sell data)
  • Non-discrimination

Requests: [email protected]
Response: Within 45 days

12. Changes to This Policy

We may update this policy. Changes will be posted with a new “Last Updated” date. Please review periodically.

13. Contact Us

Mail:
Golden Brothers Co
1710 Smith Avenue, Thomasville, GA 31792

Email:
[email protected]

Phone:
(229) 226-9150

Hours:
Mon–Fri: 7:30 AM – 5:30 PM
Sat: 8:00 AM – 12:00 PM (ET)

This Privacy Policy was prepared in compliance with the FTC Act, COPPA, CCPA, ATF Regulations, and applicable U.S. federal and Georgia state law.